Bariatric Patient Navigator - AdventHealth Medical Group West Florida

Location Address: Tampa, FL

Top Reasons to Work at AdventHealth Medical Group West Florida

• Rollover PDO with service year increases in accrual
• Comprehensive benefits package; including tuition reimbursement and matching 403b plan
• Patient facing positions receiving company paid initial sets of scrubs
• Company Discount programs
• Growing Organization 

Work Hours/Shift:

Full Time Days

You Will Be Responsible For:

• Demonstrates good communication skills respectfully and courteous when interacting with patients, co-workers, physicians, and colleagues within department.
• Ability to organize and pay strict attention to details
• Collects data and records in required spreadsheet format daily
• Assists and/or conducts patient weight loss seminars.
• Performs front office responsibilities including scheduling, verification and authorization for bariatric patients.
• Maintains current knowledge for insurance requirements for bariatric surgery.
• Communicates accurate information to patients and families and other providers and service representatives.
• Provides education to patients and families.
• Maintains and provides organized information to patients and families regarding scheduling, appointments, nutritional requirements and insurance processes to assure speed to surgery.
• Communicates effectively with front desk staff in practices to ensure efficient patient flow.
• Demonstrates care for one another by working all areas, open to change, sensitive to department needs, effectively participates in conflict resolution/problem solving.
• Demonstrates knowledge and compliance of practice and hospital guidelines and regulatory requirements.
• Improves positive patient satisfaction outcomes by assuring that all quality measures are met Participates in marketing efforts for promotion of bariatric patients.
• Maintains accurate legible documentation of patient past medical history, medications and clinical history for bariatric patients.
• Maintains efficiency in patient work-up flow and triage responsibilities.
• Keeps current with new technology and updates on care and medications.

What You Will Need:

• High school graduate or equivalent.
• Minimum of 1 to 2 years’ experience in a clinical setting.
• Current, valid CPR certification is required (BLS). 
• Good medical knowledge to assists providers during patient coordination of care.
• Ability to communicate effectively with Director, Bariatric Coordinator, Physicians and Staff
• Good verbal and written communication skills.
• Ability to work well independently and with others in a team environment.
• Ability to integrate the knowledge of teaching principles and techniques in order to provide education to patients and their families.
• Possess a high level of organizational skills and effective time management to prioritize and adjust workflow according to changing needs.
• Ability to function in demanding and emergency situations. 
• Possess orientation to detail.
• Be proficient in computer skills.
• Ability to adapt to change.

Job Summary:

The Bariatric Navigator will work under the direction of the Manager and Director to facilitate and coordinate bariatric patient care within the practice and the hospital.  The Bariatric Navigator will work closely with the Bariatric Coordinator and service line leaders from the hospital.  Individual must work seamlessly with patients, healthcare teams, resource providers and insurance companies.  The Bariatric Navigator will assist patents in meeting their insurance and clinical requirements to aid in speed to surgery. Individual is responsible for assisting with front office operations including but not limited to scheduling, insurance verification and authorization.  Individual is responsible for working with the office staff, dietician and psychologist to assure patient compliance to keep patients on track with surgery.  Individual will assist with patient appointments in coordination with the medical assistant.  This individual will work directly with the insurance companies to submit required medical documentation to obtain surgical authorization. The Bariatric Navigator will also assist with the planning and implementation of weight loss seminars to aid in patient recruitment.