Job Description Principal Accountabilities:1. Manages and direct all incoming and outgoing telephone communication with professionalism, ensuring excellent service and adherence to phone etiquette standards.2. Schedule, confirm, and coordinate patient appointments accurately and in a timely manner3. Enter and maintain patient demographic information and medical data in the EMR system with a high degree of accuracy.4. Verify insurance coverage and complete required documentation. 5. Obtain prior authorizations for specialty medications, ensuring compliance with insurance requiremen